cl666 Privacy Policy

cl666 is an online casino and sports betting platform serving players in Bangladesh and across South Asia. We are committed to protecting the privacy of every person who interacts with our platform — whether you are browsing as a visitor, registering as a new player, or using your account to place bets and claim bonuses. This Privacy Policy sets out the complete framework under which cl666 handles personal data.

This policy applies to all personal data collected through the cl666 website at cl666.ws, any associated mobile experience, and any communication channels (including support chat and email) operated by cl666. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are published on this site.

1Data We Collect

cl666 collects personal data in two ways: data you provide directly to us during registration and account use, and data collected automatically through your interaction with our platform. The categories of personal data we collect and the purpose of each collection are summarised below:

• Identity DataFull name, date of birth, national ID number or passport number — collected at registration and during KYC verification.
• Contact DataBangladesh mobile number and email address — used as your primary account identifier and for secure OTP delivery.
• Financial DataMobile wallet identifiers (bKash, Nagad, Rocket), transaction amounts and timestamps — required for payment processing and AML compliance.
• Usage DataPages visited, games played, bets placed, session duration and feature interactions — used for platform improvement, fraud detection and personalisation.
• Device DataIP address, device type, operating system, browser type and approximate geolocation — collected automatically for security monitoring and regulatory compliance.
• Communications DataSupport chat transcripts, emails and feedback submitted through cl666 channels — retained for quality assurance and dispute resolution.

We do not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information or biometric identifiers beyond the identity documents required for mandatory age and KYC verification. If you believe we have inadvertently collected such data about you, please contact our support team immediately.

2How We Use Your Data

cl666 uses the personal data it collects only for lawful purposes that are necessary to operate the platform, protect players and comply with applicable regulations. The specific purposes for which your data is used include:

• Account creation and management — verifying your identity, maintaining your account balance, processing deposits and withdrawals, and communicating account-related updates.
• Age and identity verification — ensuring all registered users are 21 years of age or older and that accounts are held in the player's own name.
• Platform operation and improvement — analysing gameplay patterns, detecting technical errors, and developing new features to enhance the player experience.
• Fraud prevention and security — monitoring for unusual account activity, duplicate account detection, suspicious transaction patterns and any behaviour that may indicate abuse of bonuses or promotions.
• Responsible gaming — using gameplay data to identify patterns consistent with problem gambling and, where appropriate, reaching out to players to offer responsible gaming support tools.
• Legal and regulatory compliance — meeting our obligations under applicable anti-money laundering (AML) frameworks, retaining records as required by financial regulations, and responding to lawful requests from regulatory or law enforcement bodies.

3Legal Basis for Processing

cl666 processes your personal data only where a lawful basis exists for doing so. The legal bases we rely upon are:

• Contractual necessity — processing required to fulfil our obligations under the Terms & Conditions you have accepted, including account management, payment processing and access to betting markets.
• Legal obligation — processing required to comply with applicable laws and regulations, including AML obligations, record-keeping requirements and responses to lawful authority requests.
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring and analytics, where our interests in operating a safe platform do not override your rights and interests.
• Consent — processing for optional marketing communications and personalised promotional offers, which we send only where you have given clear, specific and freely given consent. You may withdraw consent at any time via your account settings or by contacting support.

4Data Sharing and Disclosure

cl666 does not sell, rent or trade your personal data. We share personal data only where it is necessary for the lawful operation of the platform or where we are required to do so by law. The limited categories of third parties with whom data may be shared are:

• Licensed game providers — including Pragmatic Play, Evolution Gaming, Spribe and Ezugi — who need your session data to deliver and settle your gameplay fairly. These providers are contractually bound to use your data only for service delivery purposes.
• Payment processors — including the mobile wallet networks bKash, Nagad and Rocket — who require your transaction data to authorise, route and settle deposits and withdrawals between your wallet and your cl666 account.
• Regulatory and law enforcement authorities — where we are subject to a binding legal obligation to disclose data, for example in response to a court order, a financial intelligence unit request, or a mandatory suspicious activity report.
• Technology and infrastructure service providers — including cloud hosting, cybersecurity and fraud-detection suppliers — who process data on cl666's behalf under strict data processing agreements and who have no independent right to use your data.

5Cookies and Tracking Technologies

cl666 uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session while you are logged in, and to gather anonymised analytics that help us improve the service. The cookies we use fall into three categories:

• Essential CookiesRequired for core platform functionality including login sessions, account security tokens and payment flow state. Cannot be disabled without breaking the platform.
• Analytics CookiesCollect anonymised data about page visits, session duration, feature usage and navigation paths to help us understand how players use cl666 and where improvements are needed.
• Preference CookiesStore your language selection and display preferences so the platform remembers your settings between sessions. These can be cleared via your browser settings at any time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from logging into your account or completing transactions. cl666 does not use third-party advertising cookies or cross-site tracking pixels.

6Data Retention

cl666 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. The general retention principles we apply are as follows: active account data is retained for the full duration of your account relationship with cl666 plus a post-closure period of five years to meet financial record-keeping obligations; transaction records are retained for a minimum of five years from the date of each transaction in accordance with applicable AML regulations; support communications are retained for three years from the date of the interaction; analytics data is anonymised within twelve months of collection and the anonymised aggregates may be retained indefinitely for statistical purposes.

When your account is closed — whether at your own request or by cl666 — your personal data is not immediately deleted. It is moved to a restricted-access archive and deleted at the end of the applicable retention period. During the archive period your data is not used for any active purpose and access is limited to compliance and legal teams only.

7Your Data Rights

As a person whose data is processed by cl666, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 12 of this policy:

• Right of access — you may request a copy of the personal data cl666 holds about you, together with information about how it is used and with whom it has been shared.
• Right to rectification — if any personal data cl666 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to cl666's legal obligations to retain certain data categories.
• Right to restriction — you may request that cl666 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being verified following a rectification request.
• Right to data portability — you may request that certain personal data cl666 holds about you be provided to you in a structured, commonly used and machine-readable format.
• Right to object — you may object to processing based on legitimate interests, including profiling, and to the use of your personal data for direct marketing purposes. Where you object to direct marketing, cl666 will cease that processing immediately.

cl666 will respond to all data rights requests within 30 days of receipt. Where a request is complex or where a high volume of requests has been received, this period may be extended by a further 30 days with notice to you. cl666 does not charge a fee for processing data rights requests unless a request is manifestly unfounded or excessive.

8Data Security

cl666 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers; access controls that limit data access to authorised personnel on a need-to-know basis; regular security audits and vulnerability assessments of our platform infrastructure; OTP-based two-step verification for all account login and withdrawal transactions; and automated fraud-detection systems that monitor account activity in real time.

No method of electronic transmission or storage is 100% secure. While cl666 takes all reasonable steps to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, cl666 will notify affected players without undue delay and will take all necessary steps to contain and mitigate the impact of the breach.

9Minors and Age Restriction

cl666 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. Registration requires a date of birth declaration and, where required by our KYC process, documentary proof of age. If we become aware that personal data has been collected from a person under 21, that account will be closed immediately, all data will be deleted from active systems, and any real-money balance will be returned to the payment source. If you are a parent or guardian and believe a minor has accessed or registered on cl666, please contact our support team immediately at [email protected] so we can take prompt action.

10Third-Party Services and Links

The cl666 platform integrates third-party game content from licensed providers including Pragmatic Play, Evolution Gaming, Spribe and Ezugi. When you interact with these games, the relevant provider may collect technical session data necessary to deliver and settle the game. Each provider operates under its own privacy framework; cl666 is not responsible for the data practices of third-party game providers beyond the contractual obligations they have accepted as part of their integration with our platform. The cl666 platform does not contain outbound links to external third-party websites. If you independently navigate to any external site, cl666 has no control over and accepts no responsibility for the privacy or data handling practices of that site.

11Changes to This Privacy Policy

cl666 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or the services we offer. Where changes are material — meaning they significantly affect how your data is collected, used or shared — we will use reasonable endeavours to notify registered players via their registered mobile number or via a prominent notice on the platform before the changes take effect. The date at the top of this policy indicates when it was last revised. Your continued use of the platform following the effective date of any update constitutes acceptance of the revised policy.

12Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how cl666 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 30 days. Support is available 24/7 in English.